DataVisuals Trust Center

Vendor-evaluation transparency for Decision Governance™. Examination alignment, security architecture, policy library, legal agreements, and the subprocessor list — for InfoSec, compliance, and procurement teams at community financial institutions.

Regulatory Examination Alignment

Documentation aligned with NCUA Letter 18-CU-09, FDIC FIL guidance, OCC Bulletin standards, and the FFIEC IT Examination Handbook. Each due-diligence area maps to specific artifacts; access tier indicates whether registration or an access request is required.

Due-Diligence Area Trust Center Artifact Access
Financial Condition
Audited financials, capitalization
Available upon request under NDA Restricted
Request access
Business Experience & Background
Company overview, principals, references
Regulatory Due Diligence Packet (DV-CMP-001) Gated
Register
Information Security Program
InfoSec policy, access control, classification
Information Security Policy (DV-POL-001), Access Control Policy (DV-POL-004), Data Classification (DV-POL-005), Platform Security Architecture (DV-PLT-001) Gated
Register
Technology & Architecture
Multi-tenancy, data isolation, lifecycle
Platform documentation suite (DV-PLT-001 through DV-PLT-005) Gated
Register
Operational Resilience
BCP/DR, availability, incident history
BCP/DR Plan (DV-POL-003, restricted), SLA & Availability (DV-PLT-004, public), platform status page Mixed
Register
Data Handling & Privacy
Classification, retention, lifecycle, privacy
Data Classification Policy (DV-POL-005), Tenant Data Lifecycle (DV-PLT-003), Privacy Policy (DV-POL-011) Gated
Register
Regulatory Compliance Mapping
SRM, SIG Lite, NCUA/FDIC/OCC alignment
Shared Responsibility Matrix (DV-CMP-002), SIG Lite Pre-Fill (DV-CMP-003) Gated
Register
Incident Notification
Detection, escalation, customer notification timelines
Incident Response Plan (DV-POL-002) with defined notification timelines Restricted
Request access
Contractual Protections
Service terms, data processing, NDA
EULA, NDA, DPA Template (DV-CMP-004, draft) Public
Legal index
Subprocessor Management
Third-party services, change notification
Published subprocessor list with 30-day advance change notification Public
View list

Access tiers: Public — readable without registration. Gated — registration plus NDA acknowledgment. Restricted — gated access plus an admin-approved access request stating the evaluation purpose.

Trust Center Sections

Security Architecture

End-to-end controls across infrastructure, platform, and application layers — including authentication, tenant isolation, encryption, and access control.

Read overview →
Compliance Framework

Document library inventory and dual-regulator examination support (NCUA + FDIC/OCC).

Read framework →
Legal Agreements

EULA, NDA, DPA template, and Privacy Policy — version-stamped canonical home.

View agreements →
Platform Status

Current availability, historical uptime, and incident history for Decision Governance™.

View status →
Subprocessors

Third-party services that process Decision Governance™ client data, with change-notification commitments.

View list →
Data Residency

All client data processed and stored in the United States (Digital Ocean NYC region; SOC 2 Type II infrastructure).

For CFI Compliance Teams

Register for portal access to download the Regulatory Due Diligence Packet, SIG Lite Pre-Fill, Shared Responsibility Matrix, and the complete policy library. Supports both NCUA examination requirements (NCUA Letter 18-CU-09 and FFIEC IT Examination Handbook) and FDIC/OCC vendor management standards.

Register for Portal Access